Privacy Policy for Xfinity WiFi Map

Information We Collect

When you use Xfinity WiFi Map, we may collect the following types of information:

Information You Provide

• Account information when you register for our services
• Profile information that you add to your account
• Communications you send to us (feedback, support requests, etc.)

Information Collected Automatically

• WiFi Network Information: We collect technical data about WiFi networks including SSID, BSSID, signal strength, encryption type, and authentication methods to provide our WiFi mapping and connection services.
• Location Data: With your explicit permission, we collect precise or approximate location information via GPS, WiFi points, and cell towers to map WiFi hotspots and help you find nearby networks.
• Device Information: We collect information about your mobile device including device model, operating system version, unique device identifiers, mobile network information, and device configuration.
• Usage Information: We collect information about how you interact with our app, including features you use, time spent in the app, and other statistics that help us improve our services.
• Log Information: We collect log files that record app events and may include information such as your IP address, device information, and access times.

In addition to standard data collected for app functionality and analytics, our app, Xfinity WiFi Map, also requires access to specific device data to provide its core features. We only collect the data necessary for the app to function as described below.

Location and Foreground Service Data

To provide a real-time Wi-Fi map and auto-connect service, our app uses the **Foreground Service Location** and **Foreground Service Data Sync** permissions. This allows the app to continuously scan for available Wi-Fi networks and synchronize our global hotspot database with your location. This data is essential for our app's core value of providing immediate, up-to-date Wi-Fi access. Your location data is used exclusively to find nearby hotspots and is not used for any other purpose.

VPN Service Data

Our app requires the **BIND_VPN_SERVICE** permission to offer a free VPN network service. This core feature creates a secure tunnel to protect your privacy and security when connected to public Wi-Fi hotspots. Data is routed through our VPN servers to encrypt your connection. This service is provided to secure your data and prevent unauthorized access.

How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our WiFi mapping and connection services, including optimizing network selection and connection reliability.
• Service Development: To develop new features and functionality that enhance user experience and service quality.
• Personalization: To personalize your experience with our app, including displaying relevant WiFi networks based on your location and preferences.
• Analytics: To analyze and understand how our services are used, measure service effectiveness, and identify areas for improvement.
• Communication: To communicate with you about updates, security alerts, administrative messages, and support responses.
• Security: To detect, prevent, and address technical issues, fraud, or potentially illegal activities.
• Legal Compliance: To comply with legal obligations and enforce our terms of service.

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share information in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our app, conducting our business, or servicing you, so long as these parties agree to keep this information confidential and comply with privacy standards.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Consent: With your consent or at your direction, including if you choose to share network information with other users through our community features.
• Aggregated Data: We may share aggregated, anonymized data that does not identify any individual for research, analytical, or statistical purposes.

Third-Party Services

Our app may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls limiting who can access user information
• Security training for our employees
• Incident response procedures in case of a data breach

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we commit to promptly notifying you of any breach that may affect your privacy.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request information about the personal data we hold about you.
• Correction: You can request correction of inaccurate or incomplete personal data.
• Deletion: You can request deletion of your personal data under certain circumstances.
• Restriction: You can request restriction of processing of your personal data.
• Data Portability: You can request transfer of your data to another service provider.
• Objection: You can object to certain processing activities, such as direct marketing.
• Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

You can exercise many of these rights directly through the app settings or by contacting us using the information in the "Contact Us" section.

Additional Choices

• You can disable location services through your device settings
• You can reset your device advertising identifier through your device settings
• You can opt out of non-essential communications in your account settings
• You can uninstall our app at any time to stop all data collection

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and whether we can achieve those purposes through other means.

When we no longer need to process your personal information, we will either delete or anonymize it so it can no longer be associated with you.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

Whenever we transfer your personal information outside of your country, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as standard contractual clauses approved by relevant authorities.

Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information from our files.

If you become aware that a child has provided us with personal information without parental consent, please contact us using the details provided below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy in the app, updating the "Last Updated" date, and, in some cases, we may provide additional notice (such as adding a statement to our website or sending you a notification).

We encourage you to review this policy periodically to stay informed about our information practices.

Contact Us